Privacy Policy – IES NG App

This Privacy Policy applies to the IOS (IES NG) mobile app for Android and iOS. The Federal Office for Civil Protection (FOCP), Guisanplatz 1B, 3003 Bern, Switzerland, is responsible for data processing.

The processing of personal data is governed by the Federal Act on Data Protection (FADP, SR 235.1). The app does not display any advertisements; no data is processed for advertising purposes, and no data is sold to third parties.

What data is processed?

User account: Use of the app requires a personal login. The last name, first name, and e-mail address are processed for this purpose. This data is used for access control and to ensure the traceability of data processing.

Incident and Patient Data: The app is used for incident management within the framework of civil protection. Authorized emergency responders enter personal and health data from patients. This data is processed exclusively to fulfill legal mandates and is transmitted in encrypted form to the IOS-NG servers in Switzerland.

Location: The app uses the device’s location to register and view information with geolocation data. Access is granted only with your consent and can be revoked at any time in the device settings.

Camera: The camera is used to scan machine-readable information and to take photos. Access is granted only with your consent.

Notifications (Push): For push notifications, a device identifier is processed via Google’s Firebase Cloud Messaging service. The identifier is deleted when you log out.

Crash and Diagnostic Data: To improve stability, technical data (device type, operating system version, crash log) is processed via Google’s Firebase Crashlytics service in the event of crashes. This data does not contain any incident or patient data.

Data Security

All data is transmitted exclusively in encrypted form. Data stored locally on the device is encrypted and is excluded from device backups. Local data is deleted when you log out.

Retention and Deletion

Data in the app is saved only for as long as necessary for the operation. The retention of data on the IOS-NG servers is subject to federal statutory retention periods.

Your Rights

You have the right to access your personal data, as well as to have it corrected or deleted, in accordance with legal provisions. Please use the contact address below for this purpose.

Contact

Federal Office for Civil Protection (FOCP)
Guisanplatz 1B
3003 Bern
Switzerland
ies.ng@babs.admin.ch
www.babs.admin.ch

As of: August 2026